Intelligence

Let us help you get the most out of our solutions

When you choose to work with us, we will passionately commit to help you realise maximum value from our solutions and achieve the results you expect. Therefore, besides leading-edge tools, we offer you effective consulting, project management, training and support services to help you minimise implementation time and cost, mitigate risks and drive results fast.

CONSULTING

Creating valuable, sustainable solutions

We will listen to you, understand your needs and develop creative solutions for you that are elegant in design and simplicity, deliver the business value you expect and are commercially sustainable.

PROJECT MANAGEMENT

Getting you up-and-running fast and sound

Solutions are delivered to you through our proprietray implementation process, illustrated here in simplified form:

An experienced Project Manager will guide you through the entire process, from the first planning session to the actual Go-Live of our tools. The implementation methodology is designed to ensure solutions are delivered in a cost-effective way that meets your organisation's needs, mitigates risk and gets you up-and-running as quickly as possible.

TRAINING

Training the trainers

We will provide professional "train-the-trainer" training to those individuals within your organisation who in turn will train your field staff.

SUPPORT

Running & Support

Our Delivery Centre is staffed by specialists in charge of running the POP System for you and supporting your users in compliance with the agreed service level agreement. As such, the Delivery Centre takes care of all infrastructure requirements, system and database maintenance, updates and upgrades, user and security management, data backups and data processing activities. The Delivery Centre also provides you fast and effective Helpdesk support. Second and third-level support are provided by specialised staff from our in-house Application Factory.

Helping you seize more opportunities to win in-store

To further support you in winning at the point-of-purchase, we can conduct ongoing analysis of data submitted into the system. By helping you identify, quantify and prioritise opportunities to win in-store, you can focus on actually seizing them.